Job Description

• Ideally, over 7-10 years of experience as a Business Analyst / Product Owner in a SCRUM delivery model within the financial sector, ideally involving user-centric digital transformation programs. 
• Proven track record of enterprise-scale requirement gathering and defining customer journeys using various consulting and facilitation approaches (e.g., workshops, interviews, etc.). 
• Ensuring that business requirements are understood, analyzed, and documented to a high standard in collaboration with stakeholders and Product Owners. 
• Knowledge of Data Analysis and Modelling techniques such as business process modelling, data modelling, and use case diagrams. 
• Hands-on experience in all stages of IT projects in complex and demanding environments, with broad knowledge of front-to-back banking processes. Strong analytical and problem-solving skills. Detail-oriented when required. 
• Excellent analytical skills such as problem solving, risk identification and management and process optimisation 
• Ability to partner with other IT and business teams in the context of software delivery. Comfortable working in a team with diverse backgrounds and cultures in a distributed team environment. 
• Inquisitive, able to challenge effectively, and manage conflicting stakeholder needs. Passionate about shaping the digital world of tomorrow. 
• Proven ability to manage the full extent of project requirements through all stages of the project life cycle. 
• Excellent written and verbal communication skills and interpersonal skills. 
• Good understanding of change and delivery methodologies, especially Agile, Scrum, and Kanban. 
• Experience in backlog management, iteration planning, and elaboration of user stories. 
• Understanding of standards, methods, techniques, and templates as defined by SDLC, including code source control and release workflow, including CI/CD pipeline ? ideally from a technical background.

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• Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. 
• Develops, assesses, and validates a client?s business strategy, including industry and competitive positioning and strategic direction
• Develops solutions and services to suit client?s business strategy
• Estimates scope and liability for delivery of the end product/solution
• Seeks opportunities to develop revenue in existing and new areas
• Leads an engagement and oversees others? contributions at a customer end, such that customer expectations are met or exceeded. 
• Drives Proposal creation and presales activities for the engagement; new accounts
• Contributes towards the development of practice policies, procedures, frameworks etc. 
• Guides less experienced team members in delivering solutions.
• Leads efforts  towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse
• Creates reusable IP from managed projects

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