Role Purpose
The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
Deliver
| No. | Performance Parameter | Measure |
1. |
Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
| 2. | Delivery Responsibility in Projects/Programs and Accounts | (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team |
| 3. | Delivery support | CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times |
| 4. | Capability development | % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) |