BASE24 Job Description Development

• Software Development: Design, code, and maintain Base24 authorization and payment processing applications.
• Technical Implementation: Implement and maintain financial messaging protocols such as ISO 8583 and ISO 20022.
• Testing and Quality Assurance: Write and execute unit and integration tests to ensure application accuracy and reliability.
• Security Compliance: Implement security best practices and ensure compliance with standards like PCI-DSS.
• Performance Optimization: Monitor and optimize Base24 systems for high-volume transaction processing.

BASE24 JD for Monitoring

Software: BASE24 6.4.10.10 Classic , HEP Non Stop OS

Tools: Prognosis , Elastic

Key Responsibilities

• System Health Monitoring: Continuously monitor critical system performance metrics, including CPU utilization, memory usage, disk space consumption, and network traffic, using monitoring tools to ensure the system operates within normal thresholds.
• Proactive Issue Identification: Analyze system logs and performance trends to identify potential bottlenecks, system degradation, or hardware issues before they impact end-users or transaction processing.
• Incident Management and Troubleshooting: Diagnose and respond to alerts and incidents related to infrastructure or application failures. This includes troubleshooting hardware/software malfunctions, isolating root causes, and implementing fixes or workarounds.
• Alert Configuration and Management: Configure and fine-tune monitoring tools and alarms to ensure relevant personnel are notified of threshold breaches (e.g., disk usage over 80%, sustained high CPU utilization).
• Performance Optimization: Assist in performance tuning activities, such as managing buffer pools, optimizing database indexes, and adjusting system parameters, to maintain optimal system performance as transaction volumes grow.
• Documentation and Reporting: Prepare and maintain detailed operational procedures, system logs, and incident reports. Create operational reports and dashboards to be shared with stakeholders.
• Capacity Planning: Monitor resource utilization trends to assist in capacity planning, ensuring that new hardware and software can be acquired at the right time to meet future demands.
• Collaboration: Liaise and collaborate with internal teams (e.g., developers, QA, business analysts) and external vendors to resolve complex issues and support application deployments and system upgrades.
• Support and Maintenance: Perform routine maintenance tasks, system backups, and assist with software installations and configuration changes.