Role & responsibilities

• We are looking for an experienced O365 & Google Workspace Support Engineer to manage and support enterprise collaboration platforms, including Microsoft 365 (O365) and Google Workspace (GWS).
• The role involves administration and troubleshooting of Microsoft Teams, SharePoint, Google Chat, and Meet, along with creating and assigning policies for both MS Teams and Google Workspace.
• The candidate should have a strong understanding of O365 and GWS architecture, as well as knowledge of Azure and Google Cloud Platform (GCP).
• Responsibilities include application testing, troubleshooting, monitoring server availability, and resolving issues.
• Familiarity with Microsoft Power Platform, Power BI, Fabric, and Copilot Studio administration will be an added advantage, along with being conversant in Generative AI technologies.
• Knowledge of JBOSS and PostgreSQL is desirable.
• The position also requires vendor management, patch management, and providing 24x7 support in rotational shifts, including weekends.
• Excellent problem-solving skills, ability to work in a fast-paced environment, and strong communication skills are essential for success in this role.

Preferred candidate profile