Business Process Services

Support Executive

SCM - Procurement

Bachelor of Commerce

1-8 years

• Should be comfortable with Night Shift & 24x7 Rotational Support
• Work from Office only

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotational shifts

• 1 to 8 years in Sourcing, Contracting and Procurement operations (PR to PO) processes
• Experience dealing with international suppliers/customers
• Europe sourcing and procurement experience preferred
• Experience in leading sourcing projects, building and executing RFPs, evaluating responses
• Experience in Price & bid analysis
• Coordinate and execute bid clarification/management, conduct supplier negotiation, award contracts to selected suppliers
• Experience in drafting and managing contracts
• Reporting, spend analysis, and delivering spend results
• Manage a team of 20-25 members, including recruitment, training, and attrition of team members
• Initiate process controls, quality plans, and risk mitigation initiatives
• Manage processes and metrics on a day-to-day basis
• Ensure delivery and meet SLAs
• Liaise with client organization for any delivery requirement
• Resolve queries coming from both requesters and suppliers
• Contract & Catalog creation, administration, and compliance monitoring
• Support category teams with administrative tasks such as spend consolidations (rework some data), review purchase orders, etc.
• Identify and resolve exceptions
• Process improvement