Full Time 1 month ago

Job Level Experienced Professional

Experience Less Than 1 Year

Job Type Full Time

Location Pune

Job Summary

Process: International Insurance/Insurance Operations (Life, Pensions, Annuities)
Work Location: Pune (Sahyadri Park)
1+ years of experience in any International Insurance and good communication skills
Should be flexible to work in 24x7 shifts

Position Summary

Responsible for handling and undertaking rule-based transactions with a small element of decision making, preset performance criteria, and ensuring data entry & information processing in accordance with process documents, procedures manuals, and/or as per the agreement and compliance requirements.
May be engaged in email/mail communication with clients or their end customers.
Must adhere to intra-day/weekly volume fluctuations and ensure meeting of turnaround time.

Key Activities

Ability to communicate in English (verbal & written)
Should be able to develop system and process understanding
Responsible for sharing process updates with operations team
Responsible for daily inventory/transactions clearance
Should highlight any gaps/change management in current SOPs
Must be able to learn sub-processes within the function
Must be able to understand principles of insurance, insurance contracting, claims, and policy servicing functions

Key Requirements

Graduate degree in any stream
1+ years of professional experience, preferably in operations
Independent, detail-oriented, and self-motivated
Ability to prioritize work within assigned caseload
Proficiency using MS Office with good typing speed
A team player who can collaborate with team members and clients on a daily basis and is able to participate in brainstorming sessions with Team Leaders and SMEs to help identify process efficiency

Other Details

Role: Operations - Other,

Employment Type: Full Time, Permanent

Role Category: Operations