Cargo Operation Specialist - Domain Consultant - Mumbai
Full Time
1 month ago
Employment Information
- In-depth knowledge of end-to-end Airline Cargo Operation processes.
- Hands-on experience with cargo management platforms such as iCargo, CHAMP, Skychain, SmartKargo, etc., with detailed knowledge of operational modules including Customer Management, Stock Management, Revenue Management, Export & Import Management, EDI messaging, and API integration.
- Resolve escalations and exceptions during cargo operation processes and serve as the go-to person for any operational issues in the cargo supply chain.
- Deliver training and development sessions to build operational knowledge within the team.
- Lead, motivate, and manage operation teams with experience in managing large teams.
- Provide onsite cargo consulting services, including operations domain consulting, cargo management system selection, and implementation support.
- Support cargo RFP responses and design appropriate solutions.
- Create new cargo offerings.
- Lead customer communication during presentations.
- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.
- Bachelor of Commerce preferred.
Other Details
Role: Operations Consultant,
Industry Type: IT Services & Consulting,
Department: Consulting,
Employment Type: Full Time, Permanent
Role Category: Other Consulting
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