Role & responsibilities

TCS Hiring @ AI Architect

Location Mumbai

Exp Range 9 to 12yrs

Required Technical Skill Set**

We are seeking a visionary and hands-on AI/ML GenAI & NewTech Architect to lead the design and implementation of cutting-edge AI capabilities within our SaaS-based ITOM product suite. This role is pivotal in driving innovation across observability, automation, and predictive operations using Generative AI, Machine Learning, and emerging technologies. 9+ years of experience in software architecture with at least 5 years in AI/ML and GenAI domains.

Must-Have**

(Ideally should not be more than 3-5)

• Bachelors or Master?s degree in Computer Science, Data Science, AI/ML, or related field.
• Proven experience in building and deploying AI/ML models in production, preferably in ITOM or ITSM domains.
• Strong knowledge of LLMs, NLP, GenAI frameworks (e.g., LangChain, Hugging Face, OpenAI, Azure OpenAI)
• Working knowledge of RAG, MCP
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and MLOps tools.
• Familiarity with SaaS architecture, microservices, APIs, and containerization (Docker, Kubernetes).
• Working knowledge of MCP (Model Context Protocol) for managing contextual integrity and dynamic prompt orchestration in GenAI systems.
• Understanding of Agentic AI architectures for autonomous task execution, planning, and orchestration using AI agents.
• Excellent communication and leadership skills.