About the role

We are hiring a Service Desk Executive in Varkala. This role is ideal for graduates looking to advance their career in IT service and support. You will provide customer support through various channels, including phone, email, and chat, ensuring timely resolution of queries and maintaining a high standard of service.

In your day-to-day work, you will handle customer inquiries, provide accurate information, and coordinate with internal teams to deliver excellent support. You will also be responsible for creating a positive customer experience and ensuring service quality. This role requires flexibility, as you will need to work in rotational shifts, including nights, and may need to relocate as per company requirements.

This position suits individuals with strong communication skills and a customer-friendly attitude. If you are ready to start your career with Infosys in Varkala, we encourage you to apply.

What you'll do

Handle customer queries through phone, email, and chat.

Provide accurate information and resolve customer issues promptly.

Coordinate with internal teams to ensure smooth service support.

Maintain high customer experience and service quality.

Work in rotational shifts, including night shifts.

Complete a mandatory 2-month campus training.

Adapt to relocation as needed for the role.

What you'll need

Education: Graduation completed

BTech / BE / BCA preferred.

Good spoken and written English communication skills.

Basic computer knowledge.

Polite and clear speaking skills with a customer-friendly approach.

Skills

English communication Customer service Computer skills Problem-solving Team coordination

Good to have

Technical support Adaptability Conflict resolution

Benefits

Growth and learning opportunities.

Full-time employment.

Training on the job.

Experience in the IT service sector.

Questions about this job

What is the Service Desk Executive in Varkala role at Infosys?

The Service Desk Executive in Varkala position at Infosys is a Full Time (Onsite) role based in Varkala. Key skills needed include English communication, Customer service, Computer skills, Problem-solving, Team coordination. Apply directly on KijiJobs to get started.

What is the salary for the Service Desk Executive in Varkala position at Infosys?

The salary for the Service Desk Executive in Varkala role at Infosys is not published on the listing. The role does include benefits such as Growth and learning opportunities., Full-time employment., Training on the job., Experience in the IT service sector.. Apply on KijiJobs to discuss pay directly with the recruiter.

How do I apply for the Service Desk Executive in Varkala job at Infosys?

You can apply for the Service Desk Executive in Varkala position at Infosys directly through KijiJobs. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Nov 19, 2026.

How many jobs are currently available in Varkala?

There are currently 9 active job openings in Varkala on KijiJobs. Popular categories include Accounting (2), E-commerce (1), IT Solutions (1), IT Services / Customer Support (1). Browse all jobs in Varkala to find more opportunities.

How many IT Solutions jobs are available right now?

There are currently 397 active IT Solutions job openings listed on KijiJobs. Top hiring locations for IT Solutions roles include Delhi (2), Hubli (1), Akola (1), Deoria (1). Explore all IT Solutions jobs to find your ideal role.

Are there IT Solutions jobs available in Varkala?

There are 1 active IT Solutions job opening in Varkala on KijiJobs. Employers hiring for IT Solutions in Varkala include Infosys (1). View all IT Solutions jobs in Varkala to apply today.

Listing last updated 20 Oct 2026