About the role
As a Payment Collector, your primary responsibility will be to follow up on outstanding payments and ensure timely collection from clients. You will engage with customers through various channels, providing them with information about their accounts and resolving any queries they may have. This role is suitable for individuals who have strong interpersonal skills and are comfortable in a customer-facing environment.
In this hybrid position, you will have the flexibility to work both from home and in the office. Our client offers a supportive team atmosphere where you can learn and grow your career in the fintech industry. If you are self-motivated and have a passion for customer service, we encourage you to apply.
What you'll do
- Follow up on overdue payments
- Communicate with customers regarding their accounts
- Resolve payment-related queries
- Maintain accurate records of transactions
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work independently and in a team
Skills
Good to have
Benefits
- Flexible work schedule
- Opportunity to gain experience in the fintech industry
- Supportive work environment
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