About the role
As a Customer Service Representative, you will handle inbound calls from clients, addressing their inquiries and providing guidance on insurance products. Your role involves ensuring customer satisfaction by resolving issues promptly, maintaining client records, and collaborating with the sales team to improve service delivery. This position is ideal for individuals with a background in customer service and a passion for helping others. Our client offers a supportive environment where teamwork and professional growth are encouraged.
What you'll do
- Handle customer inquiries and resolve issues effectively.
- Maintain accurate client records and update information.
- Collaborate with the sales team to enhance customer service.
What you'll need
- Bachelor's degree in any field.
- 2+ years of experience in customer service, preferably in insurance.
- Strong communication and problem-solving skills.
Skills
Excellent communication skills.
Ability to work in a fast-paced environment.
Strong organizational skills.
Good to have
Familiarity with insurance products.
Experience with CRM software.
Benefits
- Health insurance coverage.
- Performance bonuses.
- Opportunities for professional development.
Interested in this role?
It takes about two minutes. Free to apply — KijiJobs never asks candidates for money.
Questions about this job
What are the primary responsibilities of this role?
You will assist clients with their inquiries, resolve issues, and provide information on insurance products.
Is this position based onsite or remote?
This is an onsite position located in the Bhubaneswar Railway Station Area.
What qualifications are needed for this role?
Candidates should have at least 2 years of experience in customer service.
Listing last updated
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