About the role
In this role, you will assist users with application issues, ensuring they receive timely support and solutions. You will work closely with the development team to identify and resolve technical problems. This position is perfect for individuals who are problem solvers and enjoy interacting with clients. Our client offers a dynamic work environment and opportunities for growth in the fintech space.
What you'll do
- Provide technical support for fintech applications
- Troubleshoot issues and resolve client queries
- Collaborate with developers to address technical problems
- Document support processes and solutions
What you'll need
- Degree in IT or related field
- 1-3 years of experience in application support or customer service
- Basic understanding of software development
Skills
Good to have
Benefits
- Flexible work hours
- Work-from-home options
- Career advancement opportunities
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